Orders

Do you send with cash on delivery?

Yes. However, not every form of shipping offered by us gives such an opportunity. An example of this may be the shipment of small products by registered mail carried out by Poczta Polska - Poczta Polska does not offer a COD delivery option in the case of a registered letter. However, you can pay for the delivery of, for example, courier or paczkomaty parcel machine.

Do I need to register to make purchases from your online store?

No, you don't have to register. You can place an order as a so-called Guest, which means that you only provide us with the shipping details. However, you must be aware that you don't have access to the history of your orders, and you will need to re-enter your data for subsequent purchases.

Is it possible to place a telephone order with you?

Of course! The order can be submitted not only via the online store, but also via telephone or email. You don't have the option to pay for the order via a quick online transfer as well as you don't have access to the history of your orders. However, if it does not bother you, it's all the more! :-)

Do you send abroad?

Yes, we send. We can send you a parcel via Poczta Polska or FedEx courier.

Can I withdraw or change an order?

Yes, you can easily cancel your order, add or delete a product until you send it. However, if the shipment has already been sent, then all is not lost. Contact us and we will definitely come up with something together. :-)

Are you issuing a VAT invoice?

Yes, we issue VAT invoices. We issue a VAT invoice for each order for a physical person or company whose data has been provided to us at the time of ordering. If you are a company operating in another country of the European Union, after providing your VAT-EU number, we can issue you an invoice with a VAT of 0% as part of the Intra-Community Acquisition / Delivery of Goods.

Advalp products

I have not found on your side the side stand extension / suspension links for my motorcycle. Will you be able to choose something?

If there is no product in our online store, it means that we don't have it in our offer. Don't worry about it and contact us! We are constantly expanding our range, so we will be happy to create for you a dedicated extension of the side foot or suspension bone.

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